{
  "generatedAt": "2026-08-27T17:58:45.409Z",
  "locale": "en",
  "origin": "https://earncanyon.com",
  "languages": [
    "en",
    "ar",
    "es",
    "pt",
    "de",
    "fr",
    "it",
    "pl",
    "id",
    "tr",
    "ru",
    "da",
    "nl",
    "ja",
    "ko",
    "sv",
    "hi"
  ],
  "entity": {
    "brandName": "EarnCanyon",
    "legalName": "EarnCanyon LLC",
    "foundingDate": "2026-07-13",
    "email": "support@earncanyon.com",
    "address": "30 N Gould St Ste R, Sheridan, WY 82801, US",
    "url": "https://earncanyon.com/"
  },
  "summary": "Earn real money online with EarnCanyon. Complete offers and surveys, try apps, and collect CanyonCoin for every task you finish.",
  "headline": "Earn Real Money Online",
  "steps": [
    {
      "title": "Sign up in 30 seconds",
      "body": "Email + password. No upfront forms. Your account is ready as soon as you confirm the address."
    },
    {
      "title": "Earn your way",
      "body": "Pick offers and surveys from the Earn section. Every credit is posted to a real ledger you can read back."
    },
    {
      "title": "Cash out",
      "body": "Ask to be paid from your wallet and pick how the money should reach you. Each method shows its own minimum, its own fee and the exact amount you will receive before you confirm, and a person on our team approves every request before it is paid."
    }
  ],
  "isNot": [
    {
      "question": "Does a user ever pay EarnCanyon, deposit money or buy anything?",
      "text": "6.3 EarnCanyon never sells Coins and never accepts payment from you. There is no deposit, no top up and no way to add money to your balance. Coins can only be earned.",
      "source": "/legal/terms clause 6.3"
    },
    {
      "question": "Is a Coin balance wagered, staked or converted into another asset?",
      "text": "6.2 There is no second currency on the Site, and nothing converts into anything else. Your Coins stay Coins until you withdraw them.",
      "source": "/legal/terms clause 6.2"
    },
    {
      "question": "Can a balance be transferred, traded or cashed out to another user?",
      "text": "6.5 Coins can be redeemed for real payouts through the methods described in Section 9, subject to the minimum for the method you choose and to the identity checks described in Section 5. Coins cannot be transferred to another user. You can be paid through Gift card, and the lowest minimum among them is $5.",
      "source": "/legal/terms clause 6.5"
    },
    {
      "question": "Do the Races and the leaderboard cost anything to enter?",
      "text": "Races are competitions that run for a set window. Everyone is ranked on one measure of earning activity for that Race, such as Coins earned or offers completed, and the top places share a prize pool that EarnCanyon funds. There is no entry fee and nothing to buy. The leaderboard is public while the Race runs, so you can see where you stand.",
      "source": "/faq item 20"
    },
    {
      "question": "Is EarnCanyon a legitimate business, and where does the money paid to users come from?",
      "text": "Yes. The site is operated by EarnCanyon LLC, a Wyoming limited liability company. We work with established advertising and market research networks, and every Coin you earn comes out of what an advertiser paid for that task. Race standings are built from your recorded earnings inside the Race window, and the leaderboard is public while the Race runs, so you can check your own position at any time.",
      "source": "/faq item 1"
    }
  ],
  "earning": [
    {
      "text": "6.1 Coins are the only balance on the Site. You earn them by completing offers, surveys and tasks supplied by our advertising and market research network partners, and through the rewards described in Section 11.",
      "source": "/legal/terms clause 6.1"
    },
    {
      "text": "7.1 Offers, surveys and tasks on the Site are supplied by advertising and market research networks. Each one states what it pays and what you have to do before you start it. The network confirms your completion to us, and the Coins are credited to your balance automatically once it does.",
      "source": "/legal/terms clause 7.1"
    },
    {
      "text": "7.2 If a network later tells us a completion was invalid or incomplete, the Coins it credited are reversed. The reversal is posted as its own entry rather than by editing the original, and we notify you when it happens.",
      "source": "/legal/terms clause 7.2"
    },
    {
      "text": "CanyonCoin is the balance you earn from every task, survey and offer. 100 CanyonCoin equal one US dollar, so your wallet shows the cash value of your balance next to the Coin figure. Coins are only ever earned: you never buy them. When you ask to be paid, the method you pick carries its own fee, and your wallet shows the exact amount that will reach you before you confirm.",
      "source": "/faq item 4"
    },
    {
      "text": "On top of what you earn from offers there is a free daily bonus that grows with your streak, commission on what the people you invite earn from offers, and Race prize pools. Your VIP tier adds three more on top: cashback on what you withdraw and a bigger multiplier on your daily bonus, both from Silver, and a bonus on every offer you complete, from Gold. Your cashback and your offer bonus gather on the Bonuses page, where one press collects each within 7 days. Everything else, including the daily bonus and what your missions and goals pay, goes straight into your balance.",
      "source": "/faq item 19"
    }
  ],
  "partners": [
    "CPX Research",
    "Notik.me",
    "TimeWall"
  ],
  "payouts": {
    "open": true,
    "methodCount": 1,
    "methods": [
      {
        "key": "gifq_gift_card",
        "name": "Gift card",
        "description": "Choose from hundreds of brands. We email you a private link and you pick your card there.",
        "fee": "Fee $1.50 + 3%",
        "minimum": "$5",
        "maximum": "$100",
        "idCheckAbove": "$29"
      }
    ],
    "notes": [
      {
        "text": "There is no single figure, because the minimum belongs to the method rather than to the site. Each method carries its own minimum and its own fee, and your wallet shows both on the method itself, together with the exact amount that will reach you, before you confirm. Every withdrawal, not only your first, is approved by a person on our team before it is paid.",
        "source": "/faq item 5"
      },
      {
        "text": "You open your Wallet and pick how you want to be paid from the methods listed there. Enter the destination details for that method and confirm the amount, and the Coins are held from your balance while the request is processed. The minimum, the fee and the exact amount that will reach you are all shown before you confirm. Every request is approved by a person on our team before it is paid, and you can cancel a request yourself for as long as it is still waiting.",
        "source": "/faq item 10"
      },
      {
        "text": "Every withdrawal is reviewed by a person on our team before it is paid. How long that takes depends on the method you chose and on whether the request needs an extra security check, so we do not quote a fixed time. You can follow the status of any request from your wallet, and we notify you the moment it changes.",
        "source": "/faq item 11"
      },
      {
        "text": "A withdrawal can be refused before it is even created: the email on the account is not confirmed yet, the amount is below the minimum for that method, the destination details are not in the format the provider accepts, the method is not offered in your country, or payouts are paused for maintenance. A request can also be held for a security review, which we finish by hand. If the team rejects a request after that review, your Coins go straight back to your balance and the reason is recorded on the request itself. Check the destination details first, then open a ticket with the request id and we will tell you exactly which check it did not pass.",
        "source": "/faq item 31"
      },
      {
        "text": "10.1 Everything you have earned is shown in your Wallet on earncanyon.com, and your Wallet is also where a payout is requested from once a payout method is open.",
        "source": "/legal/terms clause 10.1"
      },
      {
        "text": "10.2 Coins in your balance do not expire. There is no deadline to spend what you have collected, and we do not cancel a balance for sitting unused. A bonus that has not been collected is different. Cashback and the VIP bonus on every offer gather on the Bonuses page, and each amount must be collected within 7 days of the day it was earned. A newer amount never renews an older one. Anything not collected in that time expires and is shown in your history as expired. Coins can still be reversed where the reward that created them is reversed by the network that supplied it, or where they were credited in error, as set out elsewhere in these Terms.",
        "source": "/legal/terms clause 10.2"
      },
      {
        "text": "10.3 Payout requests are worked through in the order they arrive. Where a payout method sets its own limits, those limits apply to every request made through it.",
        "source": "/legal/terms clause 10.3"
      },
      {
        "text": "10.5 Once a payout has been sent, it cannot be returned or exchanged unless we agree otherwise in writing.",
        "source": "/legal/terms clause 10.5"
      }
    ]
  },
  "eligibility": [
    {
      "text": "Sign up with your email, or with Google. You need to be 18 or over, and we ask for your date of birth at signup to check that. Once you are in, head to the Earn section and complete a few offers or surveys. You do not join a Race: every member counts automatically while one is running, and the Races page shows what is running and what is coming next.",
      "source": "/faq item 3"
    },
    {
      "text": "You can earn from most countries. A small number of countries are not eligible, and if yours is one of them you will be told when you try to sign up.",
      "source": "/faq item 8"
    },
    {
      "text": "Only once a withdrawal crosses the amount that requires ID for that payout method. The check runs through our verification partner Verisoul, and you are asked for a government issued identity document and a selfie taken live. Below that amount you are not asked, and nothing else triggers it: a fraud flag can hold a request for a person to review, but it never asks you for your ID.",
      "source": "/faq item 24"
    },
    {
      "text": "No. Only one account is allowed per user and per household, and account sharing is strictly prohibited. Violations may lead to a permanent ban of all related accounts.",
      "source": "/faq item 26"
    },
    {
      "text": "No. The use of VPNs, proxies or any service that masks your IP is not allowed. These tools interfere with tracking and put offer quality at risk, and using them can lead to restrictions or account suspension.",
      "source": "/faq item 27"
    },
    {
      "text": "No. All tasks and offers must be completed by the account owner only. Completing offers on behalf of others is not allowed and may result in a permanent suspension.",
      "source": "/faq item 28"
    },
    {
      "text": "Some countries are not eligible for EarnCanyon. We check the country you are in when you sign up and again when you request a payout, and we refuse both if your country is on that list. The list can change.",
      "source": "/legal/aml section 8"
    },
    {
      "text": "13.1 It shall be your sole obligation and responsibility to determine whether the Rewards and/or the Promotional Items or Bonuses received, are taxable in your country of residence.",
      "source": "/legal/terms clause 13.1"
    }
  ],
  "vip": [
    {
      "tier": "bronze",
      "name": "Bronze",
      "xpRequired": "0",
      "cashbackPercent": "0%",
      "dailyBonusMultiplier": "1"
    },
    {
      "tier": "silver",
      "name": "Silver",
      "xpRequired": "10,000",
      "cashbackPercent": "1%",
      "dailyBonusMultiplier": "1.2"
    },
    {
      "tier": "gold",
      "name": "Gold",
      "xpRequired": "50,000",
      "cashbackPercent": "2%",
      "dailyBonusMultiplier": "1.5"
    },
    {
      "tier": "platinum",
      "name": "Platinum",
      "xpRequired": "250,000",
      "cashbackPercent": "3.5%",
      "dailyBonusMultiplier": "2"
    },
    {
      "tier": "diamond",
      "name": "Diamond",
      "xpRequired": "1,000,000",
      "cashbackPercent": "5%",
      "dailyBonusMultiplier": "2.5"
    }
  ],
  "faq": [
    {
      "id": "faq.item.0",
      "index": 0,
      "question": "What is EarnCanyon?",
      "answer": "EarnCanyon is a rewards platform that pays you for the tasks you complete. You earn Coins by taking surveys, trying apps and finishing offers from the advertising and market research networks we work with. You can also climb the leaderboard and take part in Races, where the top earners in the window share a Coin prize pool that EarnCanyon funds. No money ever moves from you to us. There is nothing to buy and nothing to subscribe to.",
      "category": "General",
      "url": "https://earncanyon.com/faq#faq.item.0"
    },
    {
      "id": "faq.item.1",
      "index": 1,
      "question": "Is EarnCanyon legit?",
      "answer": "Yes. The site is operated by EarnCanyon LLC, a Wyoming limited liability company. We work with established advertising and market research networks, and every Coin you earn comes out of what an advertiser paid for that task. Race standings are built from your recorded earnings inside the Race window, and the leaderboard is public while the Race runs, so you can check your own position at any time.",
      "category": "General",
      "url": "https://earncanyon.com/faq#faq.item.1"
    },
    {
      "id": "faq.item.2",
      "index": 2,
      "question": "How does EarnCanyon work?",
      "answer": "You earn Coins in the Earn section by completing surveys, apps, offers and other tasks. The more you earn, the higher you climb the leaderboard and the more you can win from a Race. Your wallet is where you ask to be paid, and it lists the methods that are open to you at that moment, each with its own minimum and its own fee. You can be paid through Gift card, and the lowest minimum among them is $5.",
      "category": "General",
      "url": "https://earncanyon.com/faq#faq.item.2"
    },
    {
      "id": "faq.item.3",
      "index": 3,
      "question": "How do I get started?",
      "answer": "Sign up with your email, or with Google. You need to be 18 or over, and we ask for your date of birth at signup to check that. Once you are in, head to the Earn section and complete a few offers or surveys. You do not join a Race: every member counts automatically while one is running, and the Races page shows what is running and what is coming next.",
      "category": "General",
      "url": "https://earncanyon.com/faq#faq.item.3"
    },
    {
      "id": "faq.item.4",
      "index": 4,
      "question": "What is CanyonCoin and how much is it worth?",
      "answer": "CanyonCoin is the balance you earn from every task, survey and offer. 100 CanyonCoin equal one US dollar, so your wallet shows the cash value of your balance next to the Coin figure. Coins are only ever earned: you never buy them. When you ask to be paid, the method you pick carries its own fee, and your wallet shows the exact amount that will reach you before you confirm. You can be paid through Gift card, and the lowest minimum among them is $5.",
      "category": "Wallet",
      "url": "https://earncanyon.com/faq#faq.item.4"
    },
    {
      "id": "faq.item.5",
      "index": 5,
      "question": "What is the minimum withdrawal?",
      "answer": "There is no single figure, because the minimum belongs to the method rather than to the site. Each method carries its own minimum and its own fee, and your wallet shows both on the method itself, together with the exact amount that will reach you, before you confirm. Every withdrawal, not only your first, is approved by a person on our team before it is paid. You can be paid through Gift card, and the lowest minimum among them is $5.",
      "category": "Wallet",
      "url": "https://earncanyon.com/faq#faq.item.5"
    },
    {
      "id": "faq.item.6",
      "index": 6,
      "question": "How does the VIP program work?",
      "answer": "You earn XP by completing tasks, and your VIP tier rises automatically as your XP grows. Three things come with a higher tier. Cashback on what you withdraw and a bigger multiplier on your daily bonus both start at Silver, and a bonus on every offer you complete starts at Gold. The cashback and the offer bonus are not paid into your balance: they gather on your Bonuses page, where one press collects them within 7 days of the day they were earned. The daily bonus goes into your balance the moment you claim it. The rate each tier pays is listed on the VIP page.",
      "category": "Rewards",
      "url": "https://earncanyon.com/faq#faq.item.6"
    },
    {
      "id": "faq.item.7",
      "index": 7,
      "question": "What happens if an offer doesn’t credit?",
      "answer": "Take a screenshot of your completion, then open a support ticket with that proof. There is no deadline for reporting it, so send it whenever you notice. We review uncredited offers by hand and reply as soon as an agent picks the ticket up.",
      "category": "Earn",
      "url": "https://earncanyon.com/faq#faq.item.7"
    },
    {
      "id": "faq.item.8",
      "index": 8,
      "question": "Can I earn from more than one country?",
      "answer": "You can earn from most countries. A small number of countries are not eligible, and if yours is one of them you will be told when you try to sign up.",
      "category": "Earn",
      "url": "https://earncanyon.com/faq#faq.item.8"
    },
    {
      "id": "faq.item.10",
      "index": 10,
      "question": "How do I withdraw Coins?",
      "answer": "You open your Wallet and pick how you want to be paid from the methods listed there. Enter the destination details for that method and confirm the amount, and the Coins are held from your balance while the request is processed. The minimum, the fee and the exact amount that will reach you are all shown before you confirm. Every request is approved by a person on our team before it is paid, and you can cancel a request yourself for as long as it is still waiting. You can be paid through Gift card, and the lowest minimum among them is $5.",
      "category": "Wallet",
      "url": "https://earncanyon.com/faq#faq.item.10"
    },
    {
      "id": "faq.item.11",
      "index": 11,
      "question": "How long do withdrawals take?",
      "answer": "Every withdrawal is reviewed by a person on our team before it is paid. How long that takes depends on the method you chose and on whether the request needs an extra security check, so we do not quote a fixed time. You can follow the status of any request from your wallet, and we notify you the moment it changes. You can be paid through Gift card, and the lowest minimum among them is $5.",
      "category": "Wallet",
      "url": "https://earncanyon.com/faq#faq.item.11"
    },
    {
      "id": "faq.item.12",
      "index": 12,
      "question": "Where do I find my gift card code?",
      "answer": "It arrives by email once the gift card withdrawal is completed. It goes to the address you typed into the withdrawal form, which does not have to be the address on your account, so read that field back to yourself before you confirm. If nothing has arrived, check your spam folder first, then open a ticket with the request id and we will look at the delivery.",
      "category": "Wallet",
      "url": "https://earncanyon.com/faq#faq.item.12"
    },
    {
      "id": "faq.item.13",
      "index": 13,
      "question": "Why is my balance negative?",
      "answer": "A negative balance usually happens when an offer or survey is reversed by the provider because the data was invalid or incomplete. The Coins that were credited are taken back, which can leave you below zero if you had already withdrawn them.",
      "category": "Wallet",
      "url": "https://earncanyon.com/faq#faq.item.13"
    },
    {
      "id": "faq.item.14",
      "index": 14,
      "question": "How can I earn Coins?",
      "answer": "You earn Coins by completing surveys, downloading apps, registering on partner websites and trying out promoted offers. These tasks live in the Earn section and come from the advertising and market research networks we work with, shown to you as offer walls.",
      "category": "Earn",
      "url": "https://earncanyon.com/faq#faq.item.14"
    },
    {
      "id": "faq.item.15",
      "index": 15,
      "question": "What is the best way to earn?",
      "answer": "Surveys pay small amounts often. App and offer tasks pay more but take longer. The Earn section shows what each task pays before you start, so read the requirements first and work down from the ones that pay best.",
      "category": "Earn",
      "url": "https://earncanyon.com/faq#faq.item.15"
    },
    {
      "id": "faq.item.16",
      "index": 16,
      "question": "Why did I receive fewer Coins than expected?",
      "answer": "Some survey providers give a partial reward if you are disqualified partway through, and you keep that partial amount. The full reward can also be held back if the offer was not completed the way the advertiser asked. If you finished everything that was asked of you and were still underpaid, open a ticket with a screenshot.",
      "category": "Earn",
      "url": "https://earncanyon.com/faq#faq.item.16"
    },
    {
      "id": "faq.item.17",
      "index": 17,
      "question": "Why didn’t I receive any Coins?",
      "answer": "This is usually because the provider disqualified you based on your answers, or because tracking failed. Check your transaction history first, wait a few minutes, and contact the offer wall’s support if nothing arrives.",
      "category": "Earn",
      "url": "https://earncanyon.com/faq#faq.item.17"
    },
    {
      "id": "faq.item.18",
      "index": 18,
      "question": "Why is my reward being held for a review?",
      "answer": "Some things wait on a person instead of going straight through. Every withdrawal is approved by our team before it is paid. An offer completion can be held while we check it when the signals around it look unusual. A referral commission waits out a short cooldown after the person you invited signs up, and once your lifetime commission passes our review threshold the rest waits for approval too. Nothing is lost while it waits: the status updates in your wallet or on your Referral page the moment the check finishes, and you can open a ticket if it has sat far longer than you expected.",
      "category": "Earn",
      "url": "https://earncanyon.com/faq#faq.item.18"
    },
    {
      "id": "faq.item.19",
      "index": 19,
      "question": "How does the reward system work?",
      "answer": "On top of what you earn from offers there is a free daily bonus that grows with your streak, commission on what the people you invite earn from offers, and Race prize pools. Your VIP tier adds three more on top: cashback on what you withdraw and a bigger multiplier on your daily bonus, both from Silver, and a bonus on every offer you complete, from Gold. Your cashback and your offer bonus gather on the Bonuses page, where one press collects each within 7 days. Everything else, including the daily bonus and what your missions and goals pay, goes straight into your balance.",
      "category": "Rewards",
      "url": "https://earncanyon.com/faq#faq.item.19"
    },
    {
      "id": "faq.item.20",
      "index": 20,
      "question": "What are Races and how do they work?",
      "answer": "Races are competitions that run for a set window. Everyone is ranked on one measure of earning activity for that Race, such as Coins earned or offers completed, and the top places share a prize pool that EarnCanyon funds. There is no entry fee and nothing to buy. The leaderboard is public while the Race runs, so you can see where you stand.",
      "category": "Rewards",
      "url": "https://earncanyon.com/faq#faq.item.20"
    },
    {
      "id": "faq.item.21",
      "index": 21,
      "question": "What is cashback and how do I get it?",
      "answer": "Cashback is a share of what you withdraw coming back to you because of your VIP tier. It is worked out from each withdrawal as soon as that withdrawal completes, and it lands on your Bonuses page rather than in your balance, because nothing is paid out automatically. One press collects it. Every amount keeps its own 7 day clock from the day it was worked out, and a newer amount never renews an older one, so take the oldest first. Bronze earns none, and the rate for every tier above it is shown on the VIP page. Once collected it appears in your history as VIP cashback.",
      "category": "Rewards",
      "url": "https://earncanyon.com/faq#faq.item.21"
    },
    {
      "id": "faq.item.22",
      "index": 22,
      "question": "How does the Referral system work?",
      "answer": "You earn a commission on what the people you invite earn from offers. The rate starts at 2.5 percent and climbs with your referral tier, up to 10 percent at the top. It does not always land the moment their offer credits: a new referral sits out a short cooldown first, and once your lifetime commission passes our review threshold the rest waits for a person to approve it. Your current rate is shown on your Referral page.",
      "category": "Rewards",
      "url": "https://earncanyon.com/faq#faq.item.22"
    },
    {
      "id": "faq.item.23",
      "index": 23,
      "question": "How do Referral Tiers work?",
      "answer": "Your referral tier is set by your own lifetime earnings, not by what the people you invited earn. Rates run from 2.5 percent on the first tier up to 10 percent on the highest. Reach the amount a tier asks for and your rate rises from your next commission onwards. Your tier, the next one and your progress towards it are all on your Referral page.",
      "category": "Rewards",
      "url": "https://earncanyon.com/faq#faq.item.23"
    },
    {
      "id": "faq.item.24",
      "index": 24,
      "question": "Do I need to verify my account?",
      "answer": "Only once a withdrawal crosses the amount that requires ID for that payout method. The check runs through our verification partner Verisoul, and you are asked for a government issued identity document and a selfie taken live. Below that amount you are not asked, and nothing else triggers it: a fraud flag can hold a request for a person to review, but it never asks you for your ID.",
      "category": "Account",
      "url": "https://earncanyon.com/faq#faq.item.24"
    },
    {
      "id": "faq.item.25",
      "index": 25,
      "question": "Why is my account suspended?",
      "answer": "Accounts can be suspended for breaking our rules, including fraudulent activity, VPN usage or attempting to bypass platform restrictions. If you believe your account was suspended by mistake, contact support for a manual review.",
      "category": "Account",
      "url": "https://earncanyon.com/faq#faq.item.25"
    },
    {
      "id": "faq.item.26",
      "index": 26,
      "question": "Can I have multiple accounts?",
      "answer": "No. Only one account is allowed per user and per household, and account sharing is strictly prohibited. Violations may lead to a permanent ban of all related accounts.",
      "category": "Account",
      "url": "https://earncanyon.com/faq#faq.item.26"
    },
    {
      "id": "faq.item.27",
      "index": 27,
      "question": "Can I use a VPN?",
      "answer": "No. The use of VPNs, proxies or any service that masks your IP is not allowed. These tools interfere with tracking and put offer quality at risk, and using them can lead to restrictions or account suspension.",
      "category": "Account",
      "url": "https://earncanyon.com/faq#faq.item.27"
    },
    {
      "id": "faq.item.28",
      "index": 28,
      "question": "Can I complete tasks or surveys for others?",
      "answer": "No. All tasks and offers must be completed by the account owner only. Completing offers on behalf of others is not allowed and may result in a permanent suspension.",
      "category": "Account",
      "url": "https://earncanyon.com/faq#faq.item.28"
    },
    {
      "id": "faq.item.29",
      "index": 29,
      "question": "Are there community events?",
      "answer": "Yes. We run Races and events that last a short time, and they are open to everyone on the platform. They are announced in the community chat and in your notifications, so keep an eye on both.",
      "category": "Community",
      "url": "https://earncanyon.com/faq#faq.item.29"
    },
    {
      "id": "faq.item.30",
      "index": 30,
      "question": "What are the chat rules?",
      "answer": "To keep the community safe, everyone follows the same chat rules: no spamming, no referral links, no harassment, no begging and nothing inappropriate or dangerous. Please keep the main chat readable for everyone. Moderators cover several languages, and the profanity filter runs in every language the site supports. Breaking the rules can lead to a mute or a permanent suspension from chat.",
      "category": "Community",
      "url": "https://earncanyon.com/faq#faq.item.30"
    },
    {
      "id": "faq.item.31",
      "index": 31,
      "question": "Why was my withdrawal rejected?",
      "answer": "A withdrawal can be refused before it is even created: the email on the account is not confirmed yet, the amount is below the minimum for that method, the destination details are not in the format the provider accepts, the method is not offered in your country, or payouts are paused for maintenance. A request can also be held for a security review, which we finish by hand. If the team rejects a request after that review, your Coins go straight back to your balance and the reason is recorded on the request itself. Check the destination details first, then open a ticket with the request id and we will tell you exactly which check it did not pass. You can be paid through Gift card, and the lowest minimum among them is $5.",
      "category": "Wallet",
      "url": "https://earncanyon.com/faq#faq.item.31"
    },
    {
      "id": "faq.item.32",
      "index": 32,
      "question": "How do I collect my bonuses, and can they expire?",
      "answer": "Your cashback and the bonus your VIP tier pays on every offer gather on the Bonuses page, and one press moves them into your balance. Each amount carries its own 7 day clock from the day you earned it, and a new amount never renews an older one, so the oldest is always the one to take first. Anything still sitting there after 7 days expires, and your history shows it as expired rather than losing it quietly. Three things are not affected: what your offers and surveys pay, the daily bonus, and what a mission or goal pays, all of which reach your balance the moment you claim them.",
      "category": "Rewards",
      "url": "https://earncanyon.com/faq#faq.item.32"
    },
    {
      "id": "faq.item.33",
      "index": 33,
      "question": "How do I contact support?",
      "answer": "Open the Support panel on the site and describe your problem. Liona answers the common questions straight away, and when she cannot she opens a ticket for you and a person replies. The reply arrives in the same panel and by email at the address on your account, so you do not have to keep the page open.",
      "category": "Account",
      "url": "https://earncanyon.com/faq#faq.item.33"
    },
    {
      "id": "faq.item.34",
      "index": 34,
      "question": "I cannot sign in. How do I contact support?",
      "answer": "You can still open a ticket. Open the Support panel, ask for a person, and Liona will ask for the case reference from your suspension notice. She sends a one time code to the email address on the account, and once you type it back she opens the ticket on that account. The reply arrives in the panel and at that same address.",
      "category": "Account",
      "url": "https://earncanyon.com/faq#faq.item.34"
    },
    {
      "id": "faq.item.35",
      "index": 35,
      "question": "What is my case ID?",
      "answer": "It is the reference issued with your suspension notice. It exists so that a ticket can be attached to the right account while you cannot sign in. Type it into the Support panel, confirm the one time code we send to the email on the account, and support finds the account from that reference.",
      "category": "Account",
      "url": "https://earncanyon.com/faq#faq.item.35"
    }
  ],
  "routes": [
    {
      "path": "/",
      "url": "https://earncanyon.com/",
      "title": "Earn Real Money Online With Surveys and Offers",
      "summary": "What the platform is, the steps to a payout, the partner walls and the VIP ladder."
    },
    {
      "path": "/faq",
      "url": "https://earncanyon.com/faq",
      "title": "FAQ: Earning, Payouts and Your Account",
      "summary": "Every question and answer, plus the support channels and the published guides."
    },
    {
      "path": "/manual",
      "url": "https://earncanyon.com/manual",
      "title": "User Manual: Earning, Wallet and Payouts",
      "summary": "The long form guide, from creating an account to requesting a payout."
    },
    {
      "path": "/legal/terms",
      "url": "https://earncanyon.com/legal/terms",
      "title": "Terms of Service",
      "summary": "The agreement accepted at signup."
    },
    {
      "path": "/legal/privacy",
      "url": "https://earncanyon.com/legal/privacy",
      "title": "Privacy Policy",
      "summary": "What personal data is collected, why, who receives it and the rights a user has over it."
    },
    {
      "path": "/legal/cookies",
      "url": "https://earncanyon.com/legal/cookies",
      "title": "Cookie Policy",
      "summary": "The cookies the site sets and how to control them."
    },
    {
      "path": "/legal/aml",
      "url": "https://earncanyon.com/legal/aml",
      "title": "AML & KYC Policy",
      "summary": "The anti money laundering controls, when identity documents are requested, and who is not served."
    },
    {
      "path": "/legal/delete-account",
      "url": "https://earncanyon.com/legal/delete-account",
      "title": "Delete your account",
      "summary": "How to have an account deleted, the thirty day wait, what is removed and what is kept."
    },
    {
      "path": "/legal/refund-policy",
      "url": "https://earncanyon.com/legal/refund-policy",
      "title": "Refunds",
      "summary": "Published from the compliance library, and absent while no version is live."
    },
    {
      "path": "/vip",
      "url": "https://earncanyon.com/vip",
      "title": "VIP Program",
      "summary": "The XP each tier needs, its cashback rate and its daily bonus multiplier."
    },
    {
      "path": "/changelog",
      "url": "https://earncanyon.com/changelog",
      "title": "Changelog",
      "summary": "Dated release notes, newest first."
    }
  ],
  "legal": [
    {
      "path": "/legal/terms",
      "url": "https://earncanyon.com/legal/terms",
      "title": "Terms of Service",
      "summary": "The agreement between you and EarnCanyon LLC: how accounts, earnings, verification and payouts work.",
      "revised": "2026-08-10",
      "sections": [
        "1. GENERAL",
        "2. DEFINITIONS",
        "3. SERVICES AVAILABLE ON THE PLATFORM",
        "4. CREATING AN ACCOUNT",
        "5. VERIFICATION CHECKS AND ACCOUNT INFORMATION",
        "6. YOUR COIN BALANCE",
        "7. HOW YOU EARN",
        "8. VIP TIERS AND THE DAILY BONUS",
        "9. REWARDS",
        "10. REDEEMING YOUR REWARDS",
        "11. PROMOTIONAL ITEMS OR BONUSES",
        "12. RACES AND THE LEADERBOARD",
        "13. TAXATION OF EARNINGS",
        "14. ADDITIONAL WARRANTIES AND DISCLAIMERS",
        "15. LINKS AND OUTSIDE SERVICES",
        "16. OTHER RESTRICTIONS",
        "17. CLOSING YOUR ACCOUNT",
        "18. CLOSING, TERMINATION AND SUSPENSION OF SERVICES",
        "19. CLOSURE OF INACTIVE ACCOUNTS",
        "20. LIMITATION OF LIABILITY",
        "21. INDEMNITY",
        "22. INTELLECTUAL PROPERTY RIGHTS",
        "23. PRIVACY AND CONFIDENTIALITY",
        "24. AMENDMENTS",
        "25. FORCE MAJEURE",
        "26. LANGUAGE",
        "27. HOW TO REACH US AND HOW TO SUBMIT AN INQUIRY OR COMPLAINT",
        "28. ENTIRE AGREEMENT",
        "29. SEVERABILITY",
        "30. ASSIGNMENT",
        "31. NOTICES",
        "32. MISCELLANEOUS",
        "33. GOVERNING LAW"
      ]
    },
    {
      "path": "/legal/privacy",
      "url": "https://earncanyon.com/legal/privacy",
      "title": "Privacy Policy",
      "summary": "What personal data EarnCanyon collects, why we hold it, who we share it with, and the rights you have over it.",
      "revised": "2026-08-10",
      "sections": [
        "1. INTRODUCTION",
        "2. DEFINITIONS",
        "3. THE DATA WE COLLECT AND PROCESS",
        "4. WHY WE COLLECT YOUR DATA",
        "5. LEGAL BASIS",
        "6. CHANGES TO YOUR PERSONAL DATA",
        "7. DISCLOSURE OF PERSONAL DATA",
        "8. YOUR RIGHTS AS DATA SUBJECT",
        "9. THIRD PARTY CONTENT, SITES AND CONTRIBUTIONS",
        "10. COOKIES",
        "11. DATA RETENTION",
        "12. SECURITY",
        "13. TRANSFER OF PERSONAL DATA OUTSIDE OF YOUR JURISDICTION",
        "14. PRIVACY BY DESIGN AND DEFAULT",
        "15. SEVERABILITY",
        "16. CONTACT DETAILS",
        "17. UPDATES"
      ]
    },
    {
      "path": "/legal/cookies",
      "url": "https://earncanyon.com/legal/cookies",
      "title": "Cookie Policy",
      "summary": "The cookies EarnCanyon uses, what each one is for, and how to control them from your browser.",
      "revised": "2026-08-10",
      "sections": [
        "1. INTRODUCTION",
        "2. DEFINITIONS",
        "3. COOKIES",
        "4. DISABLING COOKIES",
        "5. UPDATES",
        "6. CONTACT"
      ]
    },
    {
      "path": "/legal/aml",
      "url": "https://earncanyon.com/legal/aml",
      "title": "AML & KYC Policy",
      "summary": "How EarnCanyon prevents money laundering and fraud, and when we ask you to verify your identity.",
      "revised": "2026-08-10",
      "sections": [
        "1. What this policy is built on",
        "2. Internal Controls and Restrictions",
        "3. Identity verification",
        "4. What we may ask you for",
        "5. Your Responsibility as a User",
        "6. Activity we do not allow",
        "7. Ongoing Surveillance and Reporting",
        "8. Countries we do not serve",
        "9. Cooperation with Authorities",
        "10. Data Confidentiality & Security"
      ]
    },
    {
      "path": "/legal/delete-account",
      "url": "https://earncanyon.com/legal/delete-account",
      "title": "Delete your account",
      "summary": "How to delete your EarnCanyon account, how long it takes, what is deleted and what we keep.",
      "revised": "2026-08-10",
      "sections": [
        "How to delete your account",
        "If you cannot sign in",
        "The 30 day wait",
        "What is deleted",
        "What we keep, and why",
        "Your balance"
      ]
    }
  ],
  "freshness": {
    "legalRevised": "2026-08-10",
    "latestRelease": {
      "version": "1.0.0",
      "title": "EarnCanyon 1.0.0, the first public release",
      "publishedAt": "2026-08-08T00:00:00.000Z"
    },
    "systemStatus": {
      "state": "operational",
      "message": null,
      "updatedAt": "2026-05-04T18:18:37.902Z",
      "confirmed": false
    }
  },
  "contact": {
    "email": "support@earncanyon.com",
    "support": "https://earncanyon.com/faq"
  }
}